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Have a question, found a bug, or need help with your account? Send us an email and we'll get back to you within 1 business day.
Email SupportFrequently Asked Questions
How do I cancel my subscription?
Open the Settings app on your iPhone → tap your name → Subscriptions → Alfred → Cancel Subscription. You'll keep access until the end of your current billing period.
How do I add family members?
Tap the Family tab at the bottom of the app, then tap the + button. You can add dietary restrictions, allergies, and meal schedules for each person.
How do I invite my partner or spouse?
Go to Settings → Family → Invite a Member. Enter their email and they'll receive an invitation to join your household.
Why isn't my email confirmation link working?
Make sure you're tapping the link on the same device that has Alfred installed. The link opens Alfred and confirms your account automatically. If it's not working, try requesting a new confirmation email from the sign-in screen.
Can I use Alfred on multiple devices?
Yes — sign in with the same account on any device and your meal plans, recipes, and family data will sync automatically.
How do I restore my subscription after reinstalling?
Open Alfred → go to the subscription screen → tap "Restore purchases." Your subscription will be restored using your Apple ID.
Does Alfred work for large families?
Yes — you can add as many family members as you need, each with their own dietary restrictions, allergies, and meal schedule. Alfred plans for everyone together.
What dietary restrictions does Alfred support?
Alfred supports Vegetarian, Vegan, Dairy-Free, Gluten-Free, Nut-Free, Halal, Kosher, Toddler-Friendly, Low-Carb, and Keto — and you can add custom allergies for any ingredient.